Regulatory Information

Regulatory Information

Whiskers LLP is a limited liability partnership registered in England and Wales with registered number OC333341.  The term Partner is used to refer to a Member of Whiskers LLP.  A list of the Members of Whiskers LLP is open to inspection at its registered office, 6 Mitre Buildings, Kitson Way, Harlow, Essex, CM20 1DR.
email: enquiries@whiskers.co.uk

Whiskers LLP is authorised and regulated by the Solicitors Regulation Authority in the United Kingdom.  The firm’s SRA number is 486819.  The contact details for the Solicitors Regulation Authority are The Cube, 199 Wharfside Street, Birmingham, B1 1RN . The SRA conduct rules can be accessed at http://www.sra.org.uk/solicitors/code-of-conduct.page

Our VAT registration number is 246 1387 59.

We maintain compulsory professional indemnity insurance of at least £3 million, each and every claim.  The name of our primary layer of insurer for the current policy period (1st October 2015 to 31st March 2017) is AmTrust Europe Insurance company.

2. Complaints

If at any time you would like to discuss with us how our service to you could be improved or if you are dissatisfied with the service you are receiving, please let us know by contacting the partner dealing with your matter or the firm’s complaints partner, John Roberts, email john.roberts@whiskers.co.uk

In the event of your not being satisfied by our response, you may refer the matter to the Legal Ombudsman which is the independent complaints handing body for the Legal Profession.

The contact details for the Legal Ombudsman are as follows:

email: enquiries@legalombundsman.org.uk
Telephone Number: 0300 555 0333
Correspondence Address: PO Box 6806, Wolverhampton, WV1 9WJ